My 2018 Mustang GT radio suddenly went black one day and I tried everything under the sun to fix it. Soft reset, hard reset, updating with the Cyanlabs fix through a USB, etc. The screen itself still worked because the back up camera would display and the mustang logo came up when I started the car but the sync portion was completely dead. I ultimately determined the computer itself went bad. After reading other people who had a similar issue, knew I didn’t want to go to the dealer due to the anticipated cost. I took a shot and ordered from this website after reading other positive reviews. I think the replacement came from China which is fine and the price was very reasonable in my opinion. Shipping was a little inconsistent. It was supposed to come May 5th or 6th and ultimately showed up 10 days after that, for a total of about 2 1/2 weeks to arrive. Just an FYI, there are no instructions in the box which makes sense given the replacement probably fits multiple models. Install was relatively easy with a YouTube video. Just a lot of removing dash pieces, bolts, and plugs. And the biggest reason I’m writing this review.. IT WORKED. The problem is completely fixed. Sync is back and I can finally listen to music again. The replacement boots up fast and had the newest version of sync loaded. I’m extremely satisfied with the purchase and thankful I didn’t have to take it to Ford to resolve the problem. If you’re on the fence, do it! I’d use this company again if I ever need to. Cheers!